TERMS AND CONDITIONS

Last Updated: September 20, 2026

Welcome to Allium Independent Living.

These Terms and Conditions (“Terms,” “Terms and Conditions,” or “Agreement”) govern your access to and use of the www.alliumliving.com website (the “Website” or “Service”) operated by Allium Independent Living (“Allium,” “we,” “us,” or “our”).

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with these Terms and Conditions, please do not access or use the Website.

1. USE OF OUR WEBSITE

You may use our Website for lawful purposes and in accordance with these Terms.

You agree not to use the Website:

• For any unlawful purpose

• To violate any applicable federal, state, local, or international law or regulation

• To interfere with or disrupt the operation or security of the Website

• To attempt to gain unauthorized access to our systems or other users' information

• To transmit malicious software, viruses, or harmful code

• To impersonate another person or organization

• To collect information from other users without authorization

• To engage in fraudulent, deceptive, abusive, or harmful activities

• In any manner that could damage, disable, overburden, or impair the Website

We reserve the right to restrict or terminate access to the Website if we reasonably believe that these Terms have been violated.

2. ACCEPTANCE OF TERMS

By accessing or using alliumliving.com, you acknowledge that you accept these Terms and Conditions.

If you do not agree to these Terms, you must discontinue use of the Website.

These Terms apply to visitors, users, customers, residents, family members, representatives, referral sources, and other individuals accessing or interacting with the Website, as applicable.

3. PRIVACY

Your use of the Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

Our Privacy Policy also contains information regarding our SMS/text messaging program, including consent, message frequency, opt-out procedures, HELP instructions, and message and data rates.

Please review our Privacy Policy before submitting personal information or opting in to communications.

4. COOKIES

Our Website may use cookies and similar technologies to improve functionality, analyze Website usage, personalize the user experience, and support certain Website features.

A cookie is a small text file placed on your device by a web server.

Cookies may be used for:

• Essential Website functionality

• Security

• Authentication

• Remembering preferences

• Analytics

• Website performance

• Marketing or advertising functionality, where applicable

You may configure your browser to refuse certain cookies or notify you when cookies are being used.

Some cookies may be necessary for the operation of the Website and may not be disabled without affecting Website functionality.

Third-party services integrated into the Website may also use cookies or similar technologies subject to their own policies.

5. INTELLECTUAL PROPERTY

Unless otherwise stated, Allium Independent Living and/or its licensors own the intellectual property rights in the Website and the materials appearing on the Website.

All intellectual property rights are reserved.

Subject to these Terms, you may access the Website for your personal and lawful use.

You may not, without our prior written permission:

• Copy substantial portions of Website content

• Republish Website content

• Sell, rent, or sublicense Website content

• Reproduce or duplicate Website materials for commercial purposes

• Redistribute Website content

• Modify or create derivative works from our protected materials

• Use our trademarks, logos, photographs, graphics, or other proprietary materials without authorization

Nothing in these Terms transfers ownership of Allium's intellectual property to you.

6. WEBSITE CONTENT

We attempt to provide useful and current information on our Website.

However, Website content may include general information regarding our company, services, facilities, programs, accommodations, senior living, independent living, care-related services, or other offerings.

Website information should not automatically be interpreted as a guarantee that a particular service, room, accommodation, program, availability, price, or other offering is available at any particular time.

Availability, pricing, services, eligibility, and other terms may change without notice.

Please contact Allium directly to confirm current information.

7. SERVICES AND AVAILABILITY

Information presented on the Website regarding our services is provided for general informational purposes.

Actual services, availability, pricing, accommodations, programs, eligibility requirements, and other conditions may vary.

Nothing on the Website constitutes a guarantee that any particular service or accommodation will be available.

Allium reserves the right to modify, suspend, discontinue, or change any service, program, feature, price, or Website content without prior notice, subject to applicable law and any applicable agreement between Allium and a customer or resident.

8. NO MEDICAL OR PROFESSIONAL ADVICE

Information provided on the Website is for general informational purposes and is not intended to constitute medical advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.

You should consult an appropriate licensed healthcare professional regarding medical questions or concerns.

In an emergency, contact emergency services or seek immediate medical attention.

9. USER COMMENTS AND SUBMISSIONS

Certain portions of the Website may allow users to submit comments, reviews, feedback, opinions, information, or other materials.

You are responsible for the content you submit.

By submitting content, you represent and warrant that:

• You have the right to submit the content

• Your submission does not infringe the intellectual property rights of another person or entity

• Your submission does not violate applicable law

• Your submission does not contain defamatory, fraudulent, threatening, obscene, or unlawful material

• Your submission does not invade another person's privacy

• Your submission does not contain malicious code

• Your submission is not intended to unlawfully solicit or promote products, services, or activities

You grant Allium a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, edit, and otherwise use submitted content for legitimate business purposes, subject to applicable law.

We reserve the right, but not the obligation, to monitor, edit, restrict, or remove user-submitted content.

User comments and submissions represent the views of the individual submitting them and do not necessarily represent the views of Allium Independent Living.

10. PROHIBITED CONTENT

You may not submit or transmit through the Website content that:

• Is unlawful

• Is defamatory

• Is fraudulent

• Is threatening

• Is abusive or harassing

• Is obscene or sexually explicit where prohibited

• Violates another person's privacy

• Infringes intellectual property rights

• Contains malicious software

• Contains unauthorized personal information

• Promotes unlawful activity

• Attempts to deceive or impersonate another individual or organization

We may remove content that we reasonably believe violates these Terms.

11. SMS / TEXT MESSAGING TERMS

Consent to Receive SMS

If you provide your mobile telephone number and affirmatively opt in to receive SMS/text messages from Allium Independent Living, you consent to receive recurring SMS/text messages at the mobile telephone number you provided.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Messages may include, where applicable:

• Appointment reminders

• Scheduling communications

• Service-related communications

• Follow-up messages

• Responses to inquiries

• Resident or customer communications

• Billing or account-related communications

• Important service notifications

• Promotions or offers where you have provided the appropriate consent

Message Frequency

Message frequency varies.

The number of messages you receive may depend on your interactions with Allium, services requested, appointments, inquiries, account activity, and the communications for which you have opted in.

Messages may be recurring and the number of messages may vary from week to week or month to month.

No Marketing Sale or Sharing of SMS Information

Allium does not sell personal information.

Allium will not share your mobile telephone number or SMS/text messaging opt-in information with third parties for their own marketing or promotional purposes.

We may use SMS providers, telecommunications companies, technology providers, and other service providers to deliver messages on our behalf.

Opt-Out

You may stop receiving SMS messages at any time by replying:

STOP

to any SMS message received from Allium.

You may receive a final confirmation message after opting out.

After that, you will no longer receive SMS messages from us unless you provide new consent.

HELP

For assistance with SMS messaging, reply:

HELP

to any SMS message received from Allium.

You may also contact us directly using the information below.

Message and Data Rates

Message and data rates may apply.

Your wireless carrier's standard messaging and data rates may apply.

Allium is not responsible for charges imposed by your mobile carrier.

12. THIRD-PARTY LINKS

Our Website may contain links to websites, applications, services, or resources operated by third parties.

These third-party websites are not controlled by Allium.

We are not responsible for the content, security, availability, privacy practices, or policies of third-party websites.

Your use of third-party websites is governed by the terms and privacy policies of those third parties.

13. HYPERLINKING TO OUR WEBSITE

Government agencies, search engines, news organizations, online directory distributors, and other organizations may link to our Website where the link:

• Is not deceptive

• Does not falsely imply sponsorship, endorsement, or approval

• Fits within the context of the linking website

Other organizations may request permission to link to our Website.

Requests may be submitted to:

info@alliumliving.com

Requests should identify the organization, contact information, website URL, proposed linking pages, and the Allium page to which the organization wishes to link.

Allium reserves the right to approve or reject any linking request.

No use of Allium's logo, trademarks, or artwork is permitted in connection with a link without appropriate authorization.

14. CONTENT LIABILITY

Allium is not responsible for content appearing on third-party websites that link to our Website.

A link to our Website must not appear on a website containing content that is unlawful, defamatory, obscene, fraudulent, or that infringes or advocates infringement of third-party rights.

Allium reserves the right to request removal of a link that violates these requirements.

15. REMOVAL OF LINKS

If you believe a link appearing on our Website is inappropriate or problematic, you may contact us and provide information regarding the link.

We may consider requests to remove links, but we are not obligated to remove any link or respond to every request.

16. WEBSITE AVAILABILITY

We do not guarantee that:

• The Website will always be available

• The Website will be uninterrupted

• The Website will be free from errors

• The Website will be free from viruses or harmful components

• Information on the Website will always be current

• All Website content will remain available

We may temporarily suspend or modify the Website for maintenance, upgrades, security, operational reasons, or other purposes.

17. ACCURACY OF INFORMATION

We make reasonable efforts to provide useful information on the Website.

However, we do not guarantee that all information is complete, accurate, current, or error-free.

Information may change without notice.

If you require confirmation of a service, availability, pricing, facility information, or other specific information, please contact Allium directly.

18. DISCLAIMER

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Allium disclaims representations, warranties, and conditions relating to the Website and its use, except to the extent such disclaimers are prohibited by applicable law.

Nothing in these Terms is intended to:

• Limit or exclude liability for death or personal injury where prohibited by law

• Limit or exclude liability for fraud or fraudulent misrepresentation

• Limit liability in a manner prohibited by applicable law

• Exclude liability that cannot legally be excluded

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Allium Independent Living and its owners, officers, employees, agents, affiliates, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Website.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

20. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Allium Independent Living, its owners, officers, employees, agents, affiliates, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses arising out of:

• Your violation of these Terms

• Your misuse of the Website

• Your violation of applicable law

• Your violation of another person's rights

• Content you submit to the Website

This provision does not require you to indemnify Allium for matters where such indemnification is prohibited by applicable law.

21. RESERVATION OF RIGHTS

Allium reserves the right to:

• Modify or discontinue portions of the Website

• Restrict access to the Website

• Remove content that violates these Terms

• Request removal of unauthorized links

• Modify these Terms and Conditions

• Modify our linking policies

• Take appropriate action to protect our Website, users, business, property, and rights

By continuing to use the Website after revised Terms become effective, you agree to the revised Terms to the extent permitted by applicable law.

22. CHANGES TO THESE TERMS

We may revise these Terms and Conditions from time to time.

The revised version will be posted on the Website with an updated “Last Updated” date.

Your continued use of the Website following the posting of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

If you do not agree to revised Terms, you should discontinue use of the Website.

23. GOVERNING LAW

These Terms and your use of the Website will be governed by applicable laws, subject to any mandatory provisions of applicable law.

Nothing in these Terms is intended to deprive you of rights or protections that cannot legally be waived or limited.

24. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue in effect to the maximum extent permitted by law.

25. ENTIRE AGREEMENT

These Terms and Conditions, together with our Privacy Policy and any other applicable policies or agreements expressly incorporated by reference, constitute the terms governing your use of the Website.

These Terms do not replace or modify any separate written agreement that you may have entered into with Allium Independent Living unless expressly stated otherwise.

26. CONTACT INFORMATION

If you have questions, concerns, or requests regarding these Terms and Conditions, please contact:

Allium Independent Living

Website: www.alliumliving.com
Email: info@alliumliving.com
Telephone: (800) 240-0270

SMS Support

For SMS assistance, reply HELP to an SMS message received from Allium.

To opt out of SMS messages, reply STOP.

SMS QUICK REFERENCE

Consent: By opting in, you consent to receive recurring SMS/text messages from Allium Independent Living.

Message Frequency: Message frequency varies.

Opt-Out: Reply STOP to opt out.

Help: Reply HELP for assistance.

Rates: Message and data rates may apply.

Marketing Privacy: Allium does not sell personal information and will not share mobile telephone numbers or SMS opt-in information with third parties for their own marketing purposes.

No Purchase Required: Consent to receive SMS messages is not a condition of purchasing goods or services.